Help & Reference
Troubleshooting
Diagnose joining, menus, commands, land, travel, progression, and trade problems.
Capture first
Record your edition, exact command or interaction, complete message or screenshot, location/land when relevant, and approximate time for money, item, combat, or protection issues. Do not include account credentials.
Quick checks
| Problem | First checks |
|---|---|
| Cannot join | Re-check the current address and, for Bedrock, the current port. Check version and maintenance. |
| Menu will not open | Read chat, try the command fallback, and capture the result. |
| Player name rejected | Copy the exact server-displayed name. |
| Land action denied | Check chunk, land, role, and spawn boundary. |
| Guardian not found | Load its chunk, stand in the same claimed land, and look at the golem. |
| Teleport fails | Check request direction, whether your default home exists, and the shown cooldown or warmup. |
| Active skill fails | Check level, mana, cooldown, and required action. |
| Party item not shared | Check mode, range, source, tracked-drop type, and work limit with /pshare status. |
| Shop or trader fails | Check direction, stock, space, funds, item match, and displayed offer. |
| Quest is stuck | Re-read the exact objective and return step. |
Stop and report
Stop retrying when a destructive land action targets the wrong place, money or items move unexpectedly, a protected container is accessible without intended permission, or another player's area is affected.